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At SAAMYA CREATIONS, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how SAAMYA CREATIONS collects, uses, stores, and protects your information when you visit our website, browse our products, contact us, or place an order.
By using our website or providing your information to us, you agree to the practices described in this Privacy Policy.
We may collect information that you provide directly to us when you:
Browse or use our website.
Place an order.
Contact us through our website, WhatsApp, email, phone, or other communication channels.
Subscribe to our updates or promotional communications.
Submit an enquiry or request customer support.
The information we may collect includes:
Full name
Mobile/telephone number
Email address
Billing and shipping address
Order and purchase details
Payment-related information required to process your order
Communication and enquiry details
Information you voluntarily provide to us
We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.
SAAMYA CREATIONS may use your personal information to:
Process and fulfil your orders.
Arrange shipping and delivery.
Process payments through our authorised payment providers.
Send order confirmations, invoices, and delivery updates.
Respond to your questions and enquiries.
Provide customer support.
Handle exchange or product-related requests.
Improve our website, products, and customer experience.
Understand website usage and improve our services.
Send information about new collections, offers, or promotions where permitted and where you have chosen to receive such communications.
Prevent fraudulent, unauthorised, or unlawful activity.
Comply with applicable laws and legal requirements.
The reference policy similarly describes using customer information for sales, payment processing, shipping, fulfilment, customer communication, and service improvement.
Payments made through our website may be processed by authorised third-party payment service providers.
SAAMYA CREATIONS does not intend to store your complete payment card details on its own systems where payment processing is handled by a third-party payment provider.
Your payment information may be subject to the privacy policy and security practices of the relevant payment service provider.
We do not sell or rent your personal information to third parties for their independent marketing purposes.
We may share necessary information with trusted service providers who help us operate our business, including:
Payment processing providers
Shipping and delivery partners
Website or hosting service providers
Technology and analytics providers
Customer-support service providers
Professional or legal advisers, where necessary
We may also disclose information where required by applicable law, legal proceedings, government authorities, or to protect the rights, safety, and property of SAAMYA CREATIONS, our customers, or others.
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.
Cookies may help us:
Remember your preferences.
Keep products in your shopping cart where applicable.
Improve website functionality.
Understand website traffic and usage.
Improve our products and services.
Support relevant marketing and advertising activities where applicable.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
Where applicable, we may use analytics tools to understand how visitors interact with our website.
These tools may collect information such as pages visited, browsing behaviour, device information, and general website activity.
If SAAMYA CREATIONS uses third-party advertising or remarketing services, those services may collect information in accordance with their own privacy policies.
You may be able to manage advertising preferences through the relevant advertising platform or your browser/device settings.
We take reasonable administrative, technical, and organisational measures to protect your personal information against unauthorised access, misuse, alteration, disclosure, or loss.
However, no online transmission or electronic storage system can be guaranteed to be completely secure.
We therefore encourage customers to take appropriate precautions when sharing personal information online.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
Completing and maintaining records of transactions.
Providing customer support.
Meeting legal, accounting, tax, and regulatory requirements.
Resolving disputes.
Preventing fraud or misuse.
Protecting our legitimate business interests.
When personal information is no longer required, we may securely delete or anonymise it, subject to applicable legal requirements.
Depending on applicable law, you may have rights regarding your personal information, including the ability to:
Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of personal information where legally applicable.
Withdraw consent where processing is based on consent.
Request information about how your personal information is being used.
To exercise any applicable rights, please contact SAAMYA CREATIONS using the contact details provided below.
Our website and services are not intended to knowingly collect personal information from children.
We do not intentionally request or collect personal information from children without appropriate parental or guardian involvement.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.
Our website may contain links to third-party websites, social media platforms, payment providers, or other external services.
SAAMYA CREATIONS is not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policies of those websites before providing them with your personal information.
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, or applicable legal requirements.
Any updated version will be posted on this page with the revised Effective Date.
The reference policy similarly provides for updates to reflect operational, legal, or regulatory changes.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way SAAMYA CREATIONS handles your personal information, please contact us.
SAAMYA CREATIONS
Email: saamyacreations@gmail.com
We will make reasonable efforts to respond to your privacy-related enquiries and resolve concerns appropriately.
SAAMYA CREATIONS
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